Privacy Policy

Last updated: February 18, 2026

Aceternity Solutions Private Limited ("we", "our", or "us") operates the Zentraq mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read it carefully.

If you have questions, contact us at support@aceternity.com.

1. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, and profile details such as age, height, weight, and fitness goals.
• Fitness & Health Data: Workout logs, exercise history, calorie intake, macro-nutrient data, body measurements, and progress photos you choose to upload.
• Usage Data: App interactions, feature usage, session duration, and in-app navigation patterns.
• Device Information: Device type, operating system, unique device identifiers, IP address, and mobile network information.
• Payment Information: For premium subscriptions, payment details are processed by our third-party payment providers and are not stored on our servers.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Zentraq Service
• Personalize your experience and deliver AI-powered recommendations
• Process transactions and send related information
• Send push notifications and emails about your activity, goals, and product updates
• Respond to comments, questions, and customer service requests
• Monitor and analyze usage trends to improve our app
• Detect, investigate, and prevent fraudulent or illegal activity
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (cloud storage, analytics, payment processing, customer support).
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.
• Legal Requirements: If required by law or to protect the rights, property, or safety of Zentraq, our users, or the public.
• With Your Consent: We may share data for other purposes with your explicit consent.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. You may request deletion of your account and associated data at any time by contacting support@aceternity.com. We will process deletion requests within 30 days, subject to legal obligations.

5. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Receive your data in a portable format
• Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact support@aceternity.com.

7. Children's Privacy

Zentraq is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn we have collected personal information from a child under 13, we will delete that information promptly.

8. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy in the app and updating the "Last updated" date above. Your continued use of the Service after changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact:
Aceternity Solutions Private Limited
Email: support@aceternity.com